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- LINKEDIN STOCK PRICE BEFORE MICROSOFT OFFER SERIES
After being promised an email of the transcript of course I hang up and no such email was ever sent. I requested the case number of the FORWARDED case, and he said it's the same number. They insisted it would be emailed after I stopped talking with them on the chat. When I asked for reasons why I would receive an email from them about unusual activity that isn't showing up in my recent activity, they said they'd 'forward' it to a tech team." So I requested they email the transcript AND give me the case number for this 'forwarded' case. It was very suspicious and I asked for a transcript of the entire chat.
There is no sign in from Ukraine, is there anything else I can help you with?" After having gone AFK for a long time as if to check for the activity.
So of course I asked "Random emails?" But they continued to just say "Your account is secure. I will never buy another Microsoft device again. Which means another 30 minutes on hold or waiting for a chat rep to respond. Asking for a manager gets you hung up on. Two follow-up chat conversations and a very long phone call to sales support and each time was told "we can't do anything, but we've put a note in for the chat rep and they will contact you tomorrow to fix this". Even though it was written and saved in the chat log. The rep who sold me the Surface lied to me and the company refuses to honor the $100 post-sale credit they promised. So in the end the company honored the promised discount, but it should have not taken the extreme effort I put in to obtain it. But once I filed the BBB report, a "senior specialist" reached out directly to me and that same day submitted the refund the company owed me. Unfortunately, it required me filing a BBB report. They have made clear that they have no interest in customer service, all they want is our money and get lost.Īfter hours dealing with phone and chat support, I was finally able to get in touch with someone from Microsoft who was actually able to help and not just lie about it. I've had many Surface units, countless Microsoft laptops from many different manufacturers, three Surface phones (remember them?) etc. Over the years I have been a loyal customer and apologist of theirs. I would never buy a Microsoft product again. Needless to say, I said no and will relegate it to the few things that it can still do. My issue and request was sent to a "team" and they said because my Surface was bought 90 days ago, I would only receive a used unit and no return and upgrade. The amount that Microsoft wanted to give me for two-and-a-half-month-old Surface was $180!!! I paid over $2000 for it. I was told by one agent that Microsoft had a trade-in program, so I checked it out. Because this had gone on so long the 60-day period for return/exchange had passed.
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Plus, I had only had the unit for just over two months! So, I said that I would rather upgrade to a different model and pay the difference. Having had "reconditioned" units in the past I knew that I was just acquiring someone else's issues. Interestingly, HCL Technologies, however, didn't have any variable pay related issues while also offering hikes to employees, several workers told Moneycontrol.I thought that was ok until they said it would be a used "reconditioned" unit that would function perfectly. Amazon still was an exception with moderate-to-above-moderate level of hiring action.Within the top three IT companies Tata Consultancy Services (TCS), Infosys and Wipro there were either delays or partial cuts in variable payouts of employees, especially for senior employees for the April-June quarter. According to a report by Xpheno, in India, across Meta, Apple, Amazon, Microsoft, Netflix and Google, collective active job openings were below 9,000 in August as compared to the typical collective openings of over 40,000. Overall, all the Big Techs have significantly cut down on hiring. Meta too had slowed down investment pace into newer projects amid a revenue drop. Meanwhile, Google CEO Sundar Pichai also hinted at layoffs to make the company 20 per cent more efficient recently after an internal warning to employees to improve performance. The company also updated its revenue targets. CEO Satya Nadella called it a part of his realignment. Unlocking opportunities in Metal and Miningĭealing with macro headwinds, Microsoft was among the first Big Tech firms to lay off about one percent of its total staff strength of 1.8 lakh in July, followed by 200 more in August.
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